A while back, I wrote about the US Airways-sponsored blaring of CNN, in competition with the airport’s background music, at the Philadelphia airport. I recently encountered a similar problem at a gambling casino. Here, in edited form, is the complaint I sent to the casino’s management:
“I write to complain about the undoubtedly unhealthily excessive volume of “music” emanating from the new lounge, which sonically collided with the loud music playing above the main casino floor to create a perfect storm of unbearable cacophony directly above the area in which I was playing. How an establishment that has spent millions of dollars to create an appealing and controlled visual environment can allow such auditory chaos is beyond my comprehension.”
I will share any response I receive addressed to this issue.